Your IT team owns everything. They shouldn't have to carry it alone.

Blue Reef Solutions is the senior engineer your internal IT team can call — for escalations with nowhere else to go, security work that keeps sliding, and Microsoft cloud decisions that deserve a second set of eyes.

Request a Consultation How Co-Managed IT Works
Sound Familiar?

Internal IT teams don't fail. They run out of depth.

  • Escalations stop at the top of your org chart. When your best tech is stuck, there's no next tier to send the ticket to.
  • Security work keeps sliding. Conditional Access, MFA gaps, patching debt — everyone knows it's there. Nobody has the hours.
  • The Microsoft tenant was set up years ago. Licensing has drifted, and no one is quite sure what's actually turned on.

Co-managed IT exists for exactly this. Your team keeps ownership. Blue Reef adds depth. See how it works

Services

Four ways to add senior depth to your team

Co-Managed IT

Senior engineering, escalation support, monitoring, and patch governance alongside your team — not instead of it.

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Cybersecurity

Huntress MDR, endpoint and identity security, and vulnerability management — with a practical path to closing gaps.

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Microsoft 365 & Azure

Tenant architecture, Conditional Access, licensing alignment, and security hardening for Microsoft-first organizations.

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Strategic IT Leadership

vCIO-level roadmaps, budgeting, vendor evaluation, and executive guidance — without a full-time hire.

Go deeper

Not sure where to start? An IT & security assessment gives you a clear picture first.

Specialized Expertise

Run an Amtelco-based call center?

Most IT providers have never touched an Amtelco environment. Blue Reef supports the infrastructure, security, and documentation around Amtelco platforms — with particular depth in answering services and healthcare call centers.

Amtelco & Call Center IT
The Blue Reef Approach

Every engagement starts with understanding, not selling

Assess

A structured review of infrastructure, identity, security posture, and the dependencies nobody wrote down.

Stabilize

Close the urgent gaps first — patching debt, endpoint risk, identity exposure, backup coverage.

Strategize

A roadmap with budgets and priorities your leadership can actually act on.

Optimize

Ongoing senior support, monitoring, and steady improvement — quarter after quarter.

Client Feedback

From the people who work with us directly

From assisting with our SOC 2 Type I and Type II certification efforts to managing our firewall and helping resolve complex technical issues, their team consistently delivers strong results. Our organization has worked with Blue Reef for nearly a decade with complete confidence in their expertise and professionalism.
Dave GrahamIT Manager, HCCS Consulting
Our collaboration with Blue Reef Solutions has been exceptional… Josh has consistently responded quickly to any of our needs, ensuring everything stays running and on track. Their support has been invaluable to the association.
Lina CunninghamExecutive Director, NAEO
He approaches every engagement with a strong sense of ownership, attentiveness, and foresight, often identifying and resolving issues before they ever impact operations… His dedication, responsiveness, and attention to detail give me complete confidence in both Josh and the Blue Reef Solutions team.
Gerald R. Brosseau, IIPresident, Always On Call
About

Deliberately small. Intentionally senior.

Joshua has been building, securing, and untangling SMB IT since 2012. Blue Reef Solutions exists so organizations can reach that experience directly — when you call, you get the engineer, not a queue.

  • 14+ years of IT engineering and advisory experience
  • Microsoft 365, Azure, cybersecurity, and infrastructure depth
  • Amtelco-based call center environment experience
  • Remote-first, U.S.-based

The full story

Joshua Back, principal engineer at Blue Reef Solutions
Let's Talk

Tell us what you're trying to fix

An escalation with no path forward. A security review that keeps slipping. A tenant that needs a second set of eyes. Share what's going on, and we'll tell you honestly whether we're the right fit.

You'll hear back within 1 business day. Every inquiry is read and answered by the engineer — not a sales team.