Co-managed IT means your internal team keeps ownership of day-to-day operations while Blue Reef adds the senior engineering, security oversight, and escalation depth most teams can't justify hiring full-time. One monthly retainer covers the core platform — no à-la-carte surprises.
The line between your team and ours is drawn explicitly at the start of every engagement — so there are no gaps and no overlap confusion.
Wondering whether this fits your team? Start with What Is Co-Managed IT? or Co-Managed IT vs. a Fully Managed MSP.
Every co-managed engagement includes the security-first operations platform as part of the monthly retainer.
Continuous monitoring of endpoint health, configuration, and performance across your environment.
Structured patch cycles for operating systems and supported third-party software — governance, not just "automatic updates on."
24/7 managed detection and response — continuous threat hunting and rapid incident response across endpoints.
Ongoing scanning, risk prioritization, and a structured remediation workflow that actually closes findings.
Conditional Access and MFA governance, tenant security configuration, and Defender management as applicable.
Regular security posture reporting with prioritized remediation guidance — a clear picture for IT and leadership alike.
Scoped separately when needed: IT & security assessments, Azure modernization projects, compliance readiness, and tenant remediation projects. As an indirect Microsoft licensing provider, Blue Reef can also procure and manage Microsoft 365 subscriptions for co-managed clients.
A partnership model where your internal IT team keeps ownership of day-to-day operations while an outside senior engineer provides monitoring, security oversight, patch governance, and escalation support. It adds depth without replacing anyone. More in What Is Co-Managed IT?
A traditional MSP replaces internal IT and routes you through a help desk. Co-managed IT assumes your team stays — Blue Reef handles the layers above daily operations: architecture, security, escalations, and strategy. Full comparison in Co-Managed IT vs. MSP.
No — and that's deliberate. End-user support stays with your internal team, who know your people and your business. Blue Reef is the tier above: the escalation path, security oversight, and engineering depth behind your team.
A monthly retainer, priced per user, covering the full core platform — monitoring, patching, Huntress MDR, vulnerability management, M365 security baseline, and posture reporting. No à-la-carte pricing on core coverage, no surprise add-ons. Ad-hoc audits and projects outside the retainer are scoped as fixed engagements and agreed in writing.
Tell us where your team is stretched and what keeps sliding. You'll hear back from the engineer within 1 business day.